Activation limit reached

Discussion in 'Account and Subscription Management' started by DavidM130, Apr 26, 2022.

  1. DavidM130

    DavidM130 Bit Poster

    Messages:
    1
    I reinstalled paralells Desktop on a few different macs and now I get
    "This license has reached its activation limit and can no longer be used to activate new product copies.". I am not using it on multiple mac. The previous macs are no longer with me. Can you lift the limit on my first license? I already bought a second license in the short term. But I do have another mac coming and I paid for a license that I can't use. I don't want to buy another one.
     
  2. McallenT@Parallels

    McallenT@Parallels Staff Member

    Messages:
    209
    Hello @DavidM130, Please provide the license key that you are facing issues with, so that we can reset it. Thanks, Parallels Team.
     
  3. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,054
    Hello, we have deleted your previous message as it contains your Parallels Desktop license key. Kindly do not share any personal information on a public forum due to security purposes. Please try to activate your license key now.
     
  4. Mv_1

    Mv_1 Bit Poster

    Messages:
    1
    I have exactly the same issue. First it says "licence already in use how would you like to activate?" with a choice of "activate on this Mac" (automatically deactivating others).
    But it takes me to "you have reached the maximum number of licenses" etc. with only option of buying which i don't want since I already have it!!!!
     
  5. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,054
    Hello, we have sent you a private message. Please help us with your license key over there.
     
  6. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,054
    Hello, we have sent you a private message. Please help us with your license key over there.
     

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