Hello. I have an great problem. After the Update from PLESK 9.5.3 to PLESK 10.0.0 I have an DB Error after I log in into the Admin-Panel. The LogIn-window is coming normal. Then I input my LogIn Name and the Password. Now the new side is loading and than I see an Error in the main-Frame. On the left side on the menu, there is also an ERROR. The Error in the middle: ErrorInternal error: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'psa.smb_productUpgrades' doesn't exist Message SQLSTATE[42S02]: Base table or view not found: 1146 Table 'psa.smb_productUpgrades' doesn't exist File Pdo.php Line 238 Type Zend_Db_Statement_Exception and the Error in the menu-sidebar: ERROR: Zend_Db_Statement_Exception SQLSTATE[42S02]: Base table or view not found: 1146 Table 'psa.smb_apsInstances' doesn't exist Additionally, an exception has occurred while trying to report this error: Zend_Db_Statement_Exception SQLSTATE[42S02]: Base table or view not found: 1146 Table 'psa.smb_apsInstances' doesn't exist 0: Pdo.php:238 Zend_Db_Statement_Pdo->_execute(array) 1: Statement.php:283 Zend_Db_Statement->execute(array) 2: Abstract.php:433 Zend_Db_Adapter_Abstract->query(string 'DESCRIBE `smb_apsInstances`', array) 3: Abstract.php:230 Zend_Db_Adapter_Pdo_Abstract->query(string 'DESCRIBE `smb_apsInstances`') 4: Mysql.php:136 Zend_Db_Adapter_Pdo_Mysql->describeTable(string 'smb_apsInstances', NULL null) 5: Abstract.php:696 Zend_Db_Table_Abstract->_setupMetadata() 6: Abstract.php:739 Zend_Db_Table_Abstract->_setupPrimaryKey() 7: Abstract.php:846 Zend_Db_Table_Abstract->info() 8: Select.php:99 Zend_Db_Table_Select->setTable(object of type Smb_Db_Table_Broker_ApsInstances) 9: Select.php:77 Zend_Db_Table_Select->__construct(object of type Smb_Db_Table_Broker_ApsInstances) 10: Abstract.php:881 Zend_Db_Table_Abstract->select() 11: ApsInstances.php:118 Smb_Db_Table_Broker_ApsInstances->getPackageInstances(integer '1', string 'osTicket') 12: Config.php:15 HelpDesk_Config::getHelpDeskInstances() 13: NavigationContext.php:324 NavigationContext->_fetchHelpDeskSectionNodes(object of type UserAdmin) 14: NavigationContext.php:201 NavigationContext->fetchCustomButtonsSectionNodes(object of type UserAdmin) 15: NavigationContext.php:69 NavigationContext->fetchSection(object of type UserAdmin, string 'custom_buttons', array) 16: NavigationContext.php:380 NavigationContext->get(object of type UserAdmin) 17: Navigation.php:558 Navigation->getContextMenu(object of type UserAdmin, object of type Skin) 18: left.php3:4 Very interessant is the Title in the Brower, there is at least the old version he is showing: Parallel Plesk Panel 9.5.3 - Microsoft Internet Explorer What is going wrong? And how can I repair the PLesk Panel? All Domains on the Server are not aviable at the moment! Thats critical! Thanks for help! Greetings Markus
Error fixed by Parallels technician here are his final comments I am glad to say that your issue with control panel was resolved. According to error message 0: Pdo.php:238 Zend_Db_Statement_Pdo->_execute(array) 1: Statement.php:283 Zend_Db_Statement->execute(array) 2: Abstract.php:433 Zend_Db_Adapter_Abstract->query(string 'DESCRIBE `smb_users`', array) 3: Abstract.php:230 ... Some tables related to SiteBuilder was not exists in database. After database checking, I have created neccessary tables which were parsed from clean installation of Plesk Panel 10.0.1, you could access Plesk control panel now.
