After restoring from TimeMaschine, could not activate parallels

Discussion in 'Installation and Configuration of Parallels Desktop' started by Tanja1, Jan 12, 2020.

  1. Tanja1

    Tanja1 Bit poster

    Messages:
    5
    Hi,
    I have 2 MacBooks with Parallels Installation Version 11 and Version 14.
    I mistakenly restored the one MacBook with Time Machine from a family member. So I had 2 identical versions of Parallels after the restore.
    Then I installed the correct version of TimeMaschine on it with Parallels Version 14, but unfortunately I was not able to activate the MacBook with the 11 version of Parallels. I tried everything.
    Can you help me there. I need it very urgently.

    BR
    Tanja
     
  2. Tanja1

    Tanja1 Bit poster

    Messages:
    5
    Is there anybody, who can help me? I paid for my app but cant use it.
     
  3. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Hi, we've haven't find any key in your account t*r7*@web.de could you please share your license key via the private message?
     
  4. Tanja1

    Tanja1 Bit poster

    Messages:
    5
    This is very interesting because in my account, I can see my license.
    How can I send a "private message"?
     
  5. Tanja1

    Tanja1 Bit poster

    Messages:
    5
    Send me a private Mail and I will answer to you.
     
  6. Tanja1

    Tanja1 Bit poster

    Messages:
    5
    ---------------------------
    It's not legal. I can't use my paid app. I can give you the license back if you refund my money or you help me activate my license.
    Thanks
     
  7. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Please check your inbox.
     

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