After Windows update all windows are black in coherence mode

Discussion in 'Windows Guest OS Discussion' started by SteveN4, Jul 7, 2017.

  1. SteveN4

    SteveN4 Bit Poster

    Messages:
    22
    Windows 10 installed an update this morning which took a couple hours. Now that it's finished, all my Windows windows are black in coherence mode if the resolution is set to "Best for Retina". I hope there's a way to fix this.

    System:
    27-inch retina 5k iMac + two external monitors
    macOS 10.11.6
    Parallels 11.2.3
    Windows 10 Pro version 1703, OS Build 15062.413
     
  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,359
    Hi @SteveN4 , please exit coherence. Please try Actions > Reinstall Parallels Tools and . Once it is done, please enter coherence again and let us know if that helps.
     
  3. SteveN4

    SteveN4 Bit Poster

    Messages:
    22
    I have tried that already. I opened a support request (#2418004) so it's probably best to continue this there. Thanks.
     
  4. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,359
    Hi @SteveN4 , sure. Please reach us anytime for further assistance. We are available 24/7.
     
  5. younh

    younh Bit Poster

    Messages:
    7
    Boot error after updating window 10 creator

    It is currently using the parallels ver 12.2.1 (41615) version.

    My system environment Retina 5k, 27 " and Thunderbolt bolt display monitor is being used together.

    Unable to boot after upgrading to the win10 creators (1703) version.

    Same symptom is shown in the another same system.

    sorry poor my english , i'm korean plz help me
     
  6. Shathish@Parallels

    Shathish@Parallels Kilo Poster

    Messages:
    344
    Hello younh, are you getting any error message? please share some screenshots to help you further. Thanks, Shathish
     
  7. VivanW

    VivanW Bit Poster

    Messages:
    1
    There are many bugs in windows10.Hope engineer can fix it.:)
     
    Last edited: Sep 26, 2017
  8. PaulChris@Parallels

    PaulChris@Parallels Product Expert Parallels Support

    Messages:
    3,141
    Hi @VivanW, are you using Windows 10 Anniversary build or Creators build? Also, let us know what about the bit? Is it 32 bit or 64 bit? We would recommend you to try Windows 10 Anniversary build 32 builds and keep us posted the results.
     

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