All I see is a grey screen

Discussion in 'Installation and Configuration' started by ultrasardine, Jan 16, 2024.

  1. ultrasardine

    ultrasardine Bit poster

    Messages:
    1
    While accessing a windows host from a osx M1 client, all I see is a grey screen. Not sure if it's a permissions issue and I have no idea what to do to solve this.
    This is what I see:
    upload_2024-1-16_8-26-4.png
     
  2. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    293
    Hello,
    To let us better understand the situation, please perform the following steps:
    0. Describe your issue in details.
    1. Reproduce the issue.
    2. Collect a technical report (click Parallels icon || > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID
    We will be waiting for your reply.
     

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