All my computers are not connected

Discussion in 'Accessing your Mac' started by MartialB1, Feb 12, 2015.

  1. MartialB1

    MartialB1 Bit poster

    Messages:
    1
    I migrated my MacBook Pro 17 "(Mac1) on a MacBook Pro 13". All 2 should be on Parallels Access, but I only have one Mac displayed. I tent to completely uninstall the 2 Macs and reinstall without success.

    When I connect with Mac1, it is visible on the iPad. When I connect with the Mac2, it takes the place of Mac1 in Parallels Access on the iPad.

    What to do to correct the problem?
     

    Attached Files:

  2. Abdul@Parallels

    Abdul@Parallels Parallels Support

    Messages:
    597
    Hi Martial,
    Please try removing the computer from Parallels Access (iPad) : http://kb.parallels.com/118599
    Uninstall the app from Mac : http://kb.parallels.com/117142
    Re-install the app from account.parallels.com and install it.
    Login with the same email account, you should be able to view your Mac separately.
     

Share This Page