All my renewal attempts are ignored

Discussion in 'Account and Subscription Management' started by GregZ3, Jan 6, 2021.

  1. GregZ3

    GregZ3 Bit poster

    For the last few days I am trying to renew my subscription. I have updated multiple times payment method.
    All I get is popup "Your request to renew a subscription will be processed shortly"
    No renewal nor any kind of email communication.
    Please advise
  2. Hello,
    please sorry for the delay in response. It looks like that you've purchased new license. Please let us know if you have any additional questions or if the issue still there.

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