Android app crashes whenever i try to open an application

So I just installed parallels access on my mac and my android phone. I try to access my mac with my android phone. It can connect and I can view the files on my mac. However when I try to launch an application it just crashes.
One error ID I got:
292644695

 

Wrong forum.
Please use one of the forums in Parallels Access such as Accessing your Mac.

 

Hello,

How did you resolve this?

 

The error ID 292644695 suggests a potential issue with the app's compatibility or a configuration problem. Try these steps:

• Update Parallels Access: Ensure both your Mac and Android app are up to date.
• Check Permissions: Ensure the Parallels Agent on your Mac has full disk and accessibility permissions (System Preferences > Security & Privacy > Privacy).
• Restart Devices: Restart both your Mac and Android device.
• Reinstall the Apps: Uninstall and reinstall Parallels Access on both devices.

If the issue persists, contact Parallels Support and share the error ID.