Android Galaxy S7 won't connect to Windows 10 guest OS

Discussion in 'Windows Virtual Machine' started by Chase2, Dec 28, 2016.

  1. Chase2

    Chase2 Bit poster

    Messages:
    1
    I am running Windows 10 in Parallels on my 2016 MacBook Pro. I want to connect my Samsung Galaxy S7 phone to the Windows 10 OS. Parallels does not give me an option to connect the phone to Windows 10 when I plug in the phone. I also can't choose Windows 10 as the permanent handler for the phone in Parallels -- see the attached screenshot.

    I have tried enabling and disabling USB debugging on my Galaxy S7.
    I have installed SAMSUNG USB Driver for Mobile Phones v1.5.45.0.

    How can I connect my Galaxy S7 to my Windows 10 OS running in Parallels on my MacBook Pro 2016?
     

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    Last edited: Dec 28, 2016
    Chase2, Dec 28, 2016
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi, please follow the steps mentioned below to fix the issue:
    * Go to "Settings" and choose "Wireless and networks", then, click into "USB utilities".
    * Tap on "Connect storage to PC" (when your phone is not connected to PC). Then, it will pop up a window telling you to connect USB cable to use mass storage. Do not click "Cancel" now.
    * Connect your phone to Mac with a USB cable, and press "Connect USB storage" on your phone when it reminds USB is connected. Start your Windows virtual machine and go to Devices-> Select "Samsung Galaxy S7" it should be connected to your windows virtual machine now.
     
    PaulChristopher@Parallels, Dec 28, 2016
    #2

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