Hi SherieR,
To install software from the internet you need to have you VM turned on, a working internet connection, and the browser of your choice in order to download the software.
Next follow the manufacturers instructions for installation once the software download to your vm is completed.
I hope this answers your question. If not just let me know the specific issue you are having and I will try and point you in the right direction.
Last edited: Feb 13, 2013