I can't get Netflix's new "Watch Now" feature to work in my Parallels XP VM: This is IE7 + WMP 11. I got the same result with WMP 9, and thought upgrading to WMP 11 might help. It didn't. Has anyone else had better luck with it? thanks! jon
Same problem for me I'm having the exact same problem with the exact same configuration. A web search for that error number seems to imply it has something to do with DRM and audio drivers. So this would seem to be a problem with Parallel's audio drivers. Any help? -Peter
Me too.... I'm seeing the same thing. Parallels, any ideas of how to support the DRM in Netflix Watch Now? I'd be very interested in this.
Resolved!!!! I contacted Netflix and got a solution for running in Parallels. Here it is. Uninstall Windows Media Player, Window Media Format runtime environments and Netflix Movie Player completely. If you are running Windows Media Player 10 or lower, please skip to step 10 to uninstall the Netflix Movie Player. 1.) Go to the Start Menu 2.) Click on Control Panel 3.) Click on Add or Remove Programs 4.) Uninstall Windows Media Player 11 5.) Restart Computer 6.) Uninstall Windows Media Format 11 Runtime 7.) Restart Computer 8.) Uninstall Microsoft User-Mode Driver Framework Feature Pack 1.0 9.) Restart Computer 10.) Uninstall Netflix Movie Player 11.) Restart Computer Locate and rename the DRM folder. 12.) Open My Computer 13.) Click Tools, then Folder Options 14.) From the Folder Options window, click the View tab, and select the Show hidden files and folders button 15.) Next, uncheck the Hide protected operating system files (Recommended) box 16.) Click OK 17.) Open My Computer 18.) Open the C: drive 19.) Open the Documents and Settings folder 20.) Open the All Users folder 21.) Right-click the DRM folder and select Rename (Please rename to RMD) Download and reinstall Windows Media Player 22.) Visit http://www.microsoft.com/windows/windowsmedia/player/11/default.aspx to reinstall Windows Media Player. 23.) Restart computer. 24.) Windows media Security component upgrade: http://drmlicense.one.microsoft.com/indivsite/en/indivit.asp You will need to reinstall the Netflix Movie Player when you try to watch another movie. Should work now (does for me).
The only issue I've noticed is that it's more pixelated than running windows natively. I'm not sure why this is yet.
Message I recieved from Netflix!!! Thank you for contacting us about your error message C00D11B1. After a bit of research we found that this error generally appears when the DRM folder cannot be found. The best resolution is to set WMP to manually acquire licenses: 1. Launch Windows Media Player 2. From the Tools menu, select Options 3. Select the Privacy tab 4. Deselect the option ?Download usage rights automatically when I play or sync a file?
Gregz99jlk4's solution works for me, too. For the record, jbaile07's by itself did not. That's what Netflix told me to do too but I had to follow all of Gregz's steps. Thanks everybody!
Rename 'DRM' Folder I was able to get it to work by simply renaming the DRM folder without the other steps. It might be worth trying that if you are having this problem. My system is XP Pro. Darin
Video clipping Gregz's fix worked for me, too - thanks, Greg. The shorter fixes didn't do the trick. A remaining problem is that, on my 15" Macbook Pro, going fullscreen on both Parallels and then the Netflix viewer causes some clipping on the right-hand side of the displayed video. This was most apparent when watching "Conversations with other women", whose split-screen format makes the clipping obvious - some 30% of the right-hand pane is not shown when fullscreen (its replaced by black margin). Running the netflix viewer non-full-screen is OK, although enlarging the Netflix window sufficiently causes the clipping to appear even without going fullscreen. Not sure whether this is Netflix's problem or Parallels', although I haven't been able to reproduce the problem running the viewer on native XP, even with very large format screens. It almost seems like the virtual machine is running out of (simulated) virtual video memory... Anyone else notice this?
Windows Media Player DRM Problem Thanks Gregz99jlk4. Your instructions helped resolve the windows media player DRM issue. I just about given up before trying your method. It works good once again like before the upgrade.
it worked .. but at first I couldn't find the DRM folder. Netflix sent this info, which did the job. First, disable automatic license acquisition in Windows Media Player: 1. Open Windows Media Player 2. Select tools, then Options 3. Select Privacy and deselect Download usage rights automatically when I play or sync a file Next, rename the DRM Folder: 1. Open My Computer 2. Click Tools, then Folder Options 3. From the Folder Options window, click the View tab, and select the Show hidden files and folders button 4. Next, uncheck the Hide protected operating system files (Recommended) box 5. Click OK 6. Open My Computer 7. Open the C: drive 8. Open the Documents and Settings folder 9. Open the All Users folder 10. Right-click the DRM folder and select rename 11. Enter a new name for the folder (i.e. Old_DRM) 12. Restart computer This will force Windows Media Player to acquire a new license file, which should then be handled properly.
Hey, I tried everything that has been suggested here. There has been some progress; I don't seem to get that error message anymore. What happens now when I try to play a movie is this: it goes to the page with the red screen, loads, then nothing happens for a few seconds. Then a window comes up saying I need to download some Windows Media Player component to watch the movie. I let it download, and then another window comes up saying it doesn't have the license to watch it, and it asks me if I want to go to a website to download the license. I click OK, and a Netflix window says that it's downloading and that I should click "Play" when the option appears below. However, even after I wait for a long time, the Play button is still grayed out and I can't select it. In addition, every time I go through this process, the DRM folder is generated anew, so that I have a DRM file in addition to an RMD/Old_DRM folder. What should I try now? I ran Windows Update and downloaded everything. Thanks for your help.
Netflix Working Now I did just as you recommended and just renamed the DRM Folder..following the instructions in part two of the 1st or 2nd thread in this forum to unhide the folder. Worked without any other changes. Media Player 11 did go and grab a new component so prepare for this. I'm using IE 7 Win XP2 on a MacBook with 1 GB of Memory. VG
Just an additional note. Netflix says you need 512mb of memory in Windows. I have my windows set to 384mb and so far it works very well. This setting is good because OSX really needs the rest of the 1GB to run smoothly concurrently. VG
Does anyone else's fan ramp up while watching video? I'm on a MacBook and while the player is downloading content the fan get quite load. Not sure what to do about it.
Full-screen Parallels before you start the movie and it'll work. The trouble is that the NF player figures out what the resolution of the screen is when it starts. If that changes while the movie is running, hillarity ensues.
I imagine that would happen under Boot Camp too. There's an old joke that San Francisco is Spanish for "my clutch is burned out." Well, Windows media DRM is spanish for "my CPU fan is smoking."
