Automatic renewal & refund

Hello.

Around this time last year, I have purchased a 1-year Parallels subscription. However, I have stopped using Parallels in the last few months, and was expecting the subscription to simply run out after 1 year. Today, I noticed that I was charged automatically for another year. Given that I am not using the product anymore, is it possible to cancel my subscription and process a refund?

Thank you in advance.

Best regards,
Vladimir

 

Thank you very much!

 

Hello @Adarsh Jeetun
I received today a debit on my bank for parallel desktop autorenew and I have stopped using the app for a long time. Kindly assist with a refund and cancel my auto renew. Thank you for your response.

 

its great

 

I Hi there, I also was charged a renewal when I have not used my software for over 6 months. I have cancelled auto renewal but request the current renewal be cancelled and refunded if possible please? Ref# 482725174

Thank you!

 

Я купил годовую подписку за 99.99 с этого аккаунта, но мне не выслали лицензионный ключ для активации Parallels. Деньги списались и я не могу активировать Parallels

 

Yes, very dark pattern. I came here to complain about this too.

 

Dear Support Team,

Even though I have not used the app in over 6 months, my subscription was auto-renewed just now. Would you be kind enough to please refund the charge and cancel my subscription?
Reference: 486234810

Thank you.

 

Dear Support Team,
I just got a renewal receipt for my Parallels subscription. I thought I had cancelled it because I haven't really used the product anymore. I would have appreciated to receive a notice prior to renewal. Would you be able to cancel my subscription and refund my payment? Reference number: 487977492
Kind regards,
Timo

 

Good morning,
Yesterday evening my Parallels subscription auto-renewed. Reference #: 493755788
I haven't used Parallels for nearly 12 months because I returned my Macbook Pro within a week from Purchase since the M-processor was not compatible with our company's ERP software. I just cancelled my subscription and ask you kindly to initiate a request for refund of the renewal charge.
Thanks, Marnix

 

Hi, my subscription was just auto renewed which I thought I had cancelled. Would it be possible to cancel this subscription and to refund my payment?

 

Hello,
I received an email that my subscription was going to auto renew, reference #S46915124.
I do not wish to renew, and the link in the email provides no way to cancel the subscription, only to update payment info.
When I log in I do not see any active product subscriptions.
Please help me cancel my subscription.
Thanks

 

Hello I received an email that my subscription was going to auto renew for #S46996951. When I log in I do not see any active subscriptions. Please remove me from auto renewal and cancel whatever subscription. This is my notice to you for my credit card dispute if I am charged in 30 days. Your webpage makes it extremely hard to cancel online.