Hi, here is my problem. I am using plain vanilla Windows XP SP2 with latest patches and updates. I was previously using the stable release version of Parallels which was fine, and now upgraded to the latest release (3186) when it came out. I haven't used any interim Parallels preview or beta releases. The hardware is standard 15" MacBook Pro and latest standard OS X 10.4 (not Leopard). Now the problem is this. When I install Parallels Tools with this release, then everything is fine after install, but after restart, Windows always crashes with BAD_POOL_IMAGE BSOD. The crash happens a few seconds after it displays the "welcome" screen where you can log in. I can boot fine in safe mode and I can uninstall Parallels Tools and then its fine. But as soon as I install the Tools again, I again get BAD_POOL_IMAGE BSOD. So I cannot really use Tools which sucks, and I'd like to use them. After I uninstall Tools and reboot Windows, Windows does its own crash reporting thing and Microsoft tells me there's something wrong with my video drivers (the Parallels video drivers then). I have no idea what it means exactly, I just observe that Parallels works without Tools and doesn't work with Tools. One extra thing that may be connected - I did not do a clean shutdown with Windows with old Parallels - the VM was in "suspended" state. And after I restarted it with build 3186, Parallels told me that it cannot resume and must do a cold boot, and that's when all the hell broke loose. Any ideas what I should do to get the Tools working in Windows in this Parallels release (3186)?
