After a restart from installing Parallel Tools, I get a black screen after windows xp boots. Reboot to safe mode and attempt to uninstall Parallel Tools, but I get a warning message saying Parallels Tools cannot be uninstalled until windows is restarted and Parallel Tools finishes installing. Windows XP Pro Mac OS Leopard Parallels 3.0 build 5582
Hello, please try to do the following: 1. Boot Windows in Safe Mode by hitting F8 (Fn+F8) during its boot screen. Go to "My Computer" - "C" Drive - "Program Files" - "Parallels" folder and delete the "Parallels Tools" folder. 2. Click the Windows "Start" menu -> "Run" and type "regedit". Hit OK. 3. In Registry Editor, go to "My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Parallels" and delete the "Parallels Tools" entry. 4. Reboot Windows 5. Now you can re-install Parallels Tools from the "Actions" menu on the Parallels Desktop menubar when Windows is running . Best regards, Stacey
Stacey, I have tried the above but it does not still work. I can only access the VM in safe mode. It still shows Parallel Tools in Add/Remove Programs and uninstalling still gives me the same error.
