Recently, I had a couple of power failures on my iMac. When I tried to start up Windows 10 again using parallels, I see the Windows logo (4 panes) and then a spinning circle of dots. I've tried the usual Reset, Stop, Shutdown. I've gone into repair mode and tried all the options including system restore, uninstall updates, safe mode. The only option I didn't do was the Reset the PC, since I could potentially lose some apps and data that way. I've tried to copy some critical data by searching for the pvm file and mounting it. Then drag and drop the files. Some get transferred but then I get an error on the first file it cannot transfer, leaving the others there. My technical report id is 370909004, which I have sent, although it says, "This is not a support request." Am I doomed? What can I do?