Black screen with only a cursor visible.

Discussion in 'General Questions' started by AnthonyF2, Jun 6, 2019.

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  1. AnthonyF2

    AnthonyF2 Bit Poster

    Messages:
    1
    I am using Parallels desktop 12 for Mac. My Mac is version 10.14.5
    I have shut down the entire computer and restarted, no resolution.
    I have uninstalled and reinstalled Parallels, no resolution.
    I had found a video online on how to do ctl-alt-del. But the screen is black and nothing is visible.
    I know that there is a program in operation on Windows, as I hear notification sounds.
    My Mac portion of the system works fine.
    I have lost track of how many headaches I have had with this mess.
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,216
    Hi @AnthonyF2 , Parallels Desktop 12 is not compatible with Mac OS 10.14.
    Please check this KB article for more info about MacOS and Parallels Desktop compatibility.
     

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