black screen

Discussion in 'Installation and Configuration' started by Adam32, Apr 13, 2023.

  1. Adam32

    Adam32 Bit poster

    Messages:
    1
    I used windows 11 on my Mac for couple of days. today the screen is black. I have restarted, reinstalled, nothing works. parallel windows 11 windows is just black. help please.
     
  2. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    275
    Hello @Adam32
    As a first troubleshooting step, we suggest you to reset your virtual machine (Actions > Reset).
    Let us know about the result, please.
    If the issue persists, collect a technical report (click Parallels icon || > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply.
    Regards,
     

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