BSOD (Blue Screen Of Death)

Discussion in 'Windows Virtual Machine' started by Rudi1, Mar 15, 2020.

  1. Rudi1

    Rudi1 Bit poster

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    After windows 10 installed a new update today, windows won't start up and I get the "BSOD", I realise there is no fix for this so I want to reinstall windows;
    But because my Bootcamp partition is too small (64GB total and 11GB free now) to reinstall win10 using the Parallels installation wizard, I wanted to try and delete what is on this partition (using the erase function in the disk utility) and then install windows with Parallels again..
    Is this a good idea, or does anyone have a better suggestion (running Mojave on a MacBook Pro with Parallels 14)

    Thanks
    R
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

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    8,121
    Hi, did you receive any error number on BSOD? (0x000001f for example)?
     
    Rudi1 likes this.
  3. Rudi1

    Rudi1 Bit poster

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    0xc00000bb is what I get now in a black screen, when i try to boot win10 with Parallels desktop, after which it stops and closes the VM..
    If I boot from my bootcamp partition I get the BSOD with this error code: BAD_SYSTEM_CONFIG_INFO
     
  4. Rudi1

    Rudi1 Bit poster

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    335264050, Parallels created this report code (was sent to Parallels)
     
  5. Rudi1

    Rudi1 Bit poster

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    6
    I also had contact with the windows support callcenter yesterday, I guess you know how that went... :(
    needless to say I tried all the options offered in the blue screen, without success.. so I think there is no way to revert to a point before the last windows update if I am not able to open windows in any form of safe mode..
    So unless there is another way to do this I guess I will have to reinstall.. I would like to learn the best way to do this, possibly without having to partition all over again.. (erasing what's on my bootcamp partition with DU for example?)
    Thank you in advance
    R
     
  6. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,121
    Thanks a lot for the provided info and for the tech report.
    We will involve Parallels Engineering team in this case and continue the issue investigation.
     

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