BSOD When closing Remote Desktop Connection

Discussion in 'Windows Virtual Machine' started by isullivan, Dec 1, 2008.

  1. isullivan

    isullivan Bit poster

    Messages:
    3
    I recently started getting blue screens when I close down a Remote Desktop connection.

    ----------------------------------
    Product
    Windows

    Problem
    Shut down unexpectedly

    Date
    12/1/2008 1:12 PM

    Status
    Report Sent

    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.2.1.0.256.1
    Locale ID: 1033

    Files that help describe the problem (some files may no longer be available)
    Mini120108-02.dmp
    sysdata.xml
    Version.txt

    Extra information about the problem
    BCCode: 7f
    BCP1: 00000000
    BCP2: 00000000
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 256_1
    Server information: 308061c6-0d22-4991-a188-beb80cbb1871

    ===============

    Product
    Windows

    Problem
    Shut down unexpectedly

    Date
    12/1/2008 11:15 AM

    Status
    Report Sent

    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.2.1.0.256.1
    Locale ID: 1033

    Files that help describe the problem (some files may no longer be available)
    Mini120108-01.dmp
    sysdata.xml
    Version.txt

    Extra information about the problem
    BCCode: 7f
    BCP1: 00000000
    BCP2: 00000000
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 256_1
    Server information: dfa2e4b6-f36f-444a-a4dd-b0fd04a502ba

    ----------------------------------

    BCCode 7F, seems to indicate a "hardware" problem, does that mean there is a problem with Parallels or my actual hardware?

    Running Parallels 3.0, build 5608

    Hardware:
    Model Name: Mac Pro
    Model Identifier: MacPro1,1
    Processor Name: Dual-Core Intel Xeon
    Processor Speed: 3 GHz
    Number Of Processors: 2
    Total Number Of Cores: 4
    L2 Cache (per processor): 4 MB
    Memory: 10 GB
    Bus Speed: 1.33 GHz
    Boot ROM Version: MP11.005C.B08
    SMC Version: 1.7f10
    Serial Number: G871319HUPZ


    Thanks,
    -Ian
     
  2. Andrew@Parallels

    Andrew@Parallels Parallels Team

    Messages:
    617
    Hello, please run Windows repair as described here
     
  3. isullivan

    isullivan Bit poster

    Messages:
    3
    I'm running Vista Ultimate, does the solution apply for Vista, are there instructions for "repairing" Vista?

    Thanks
    -Ian
     
  4. Andrew@Parallels

    Andrew@Parallels Parallels Team

    Messages:
    617
  5. isullivan

    isullivan Bit poster

    Messages:
    3
    Ok I tried that. I will try to reproduce the problem.

    I'm curious, is that a known solution for this problem or just a "zap the PRAM" solution?
     
  6. Flagg

    Flagg Hunter

    Messages:
    218
    Hello,

    this issue can be quite specific. You can send us a problem report to look into: Help -> Report a Problem. Do not forget to provide the Report ID number.
     
  7. Andrew@Parallels

    Andrew@Parallels Parallels Team

    Messages:
    617
    isullivan, any news?
     

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