BUG!!! Can't access Illustrator Mac from Windows 10 host !!!!

Discussion in 'Windows Virtual Machine' started by Melissa1, Jan 18, 2016.

  1. Melissa1

    Melissa1 Junior Member

    Messages:
    19
    Hello,
    I'm on mac el capitan. I'm running Parallels 11 with my virtual machine windows 10.
    Parallels does not link with one of my applications (illustrator cc mac).
    ( all applications Mac are in The roaming appdata and parallels app from local c disque/ virtual machine EXEPT illustrator cc mac !)

    How to restore it?
    Thanks.
    Melissa
     
  2. Manu@Parallels

    Manu@Parallels Guest

    Messages:
    259
    Hello Melissa1,
    To investigate the issue further, we need you to submit a Problem Report and provide us with its ID number. Please follow this KB article to submit Problem Report: http://kb.parallels.com/9058 and provide us with generated ID number.
     
  3. Melissa1

    Melissa1 Junior Member

    Messages:
    19
    Hello Manu,
    My version of parallels is a free trial and stop tomorrow.! I do not receive gratis assistance ( NO 30 trials!! enough a bug from parallels!!)
    I can not generate a ID because I need to pay an assistance to receive ID number!!!!!
    I DO NOT WANT TO PAY A NEW VERSION with assistance IF ANYBODY CAN RESOLVE MY ACTUALLY PROBLEME.
    THIS IS TWO WEEKS THAT I WAIT AN ANSWER FROM THE FORUM!!!!!!
     
  4. Melissa1

    Melissa1 Junior Member

    Messages:
    19
    YOUR SERVICE DURING THE PERIOD OF TRYING IS REALLY DISTRESSING. I LOST A LOT OF MY TIME TRYING TO FIND A "SINGLE" SOLUTION TO THIS BIG BUG PARALLELS PROBLEM!!!!!
     

Share This Page