Hello, I'm on mac el capitan. I'm running Parallels 11 with my virtual machine windows 10. Parallels does not link with one of my applications (illustrator cc mac). ( all applications Mac are in The roaming appdata and parallels app from local c disque/ virtual machine EXEPT illustrator cc mac !) How to restore it? Thanks. Melissa
Hello Melissa1, To investigate the issue further, we need you to submit a Problem Report and provide us with its ID number. Please follow this KB article to submit Problem Report: http://kb.parallels.com/9058 and provide us with generated ID number.
Hello Manu, My version of parallels is a free trial and stop tomorrow.! I do not receive gratis assistance ( NO 30 trials!! enough a bug from parallels!!) I can not generate a ID because I need to pay an assistance to receive ID number!!!!! I DO NOT WANT TO PAY A NEW VERSION with assistance IF ANYBODY CAN RESOLVE MY ACTUALLY PROBLEME. THIS IS TWO WEEKS THAT I WAIT AN ANSWER FROM THE FORUM!!!!!!
YOUR SERVICE DURING THE PERIOD OF TRYING IS REALLY DISTRESSING. I LOST A LOT OF MY TIME TRYING TO FIND A "SINGLE" SOLUTION TO THIS BIG BUG PARALLELS PROBLEM!!!!!