Business vs Personal account conflict

Discussion in 'Accessing your Mac' started by NickD15, Mar 11, 2023.

  1. NickD15

    NickD15 Bit poster

    I've just signed up for a trial of Parallels Access so that I can access my Mac Studio from my iPad Pro.
    From the web portal I can see that I have two accounts under my email address: Personal and Business (I'm admin). The full Parallels instance is running under by Business account while the Access account defaulted to my Personal account.
    I can select both accounts from the web interface, and connect to the Mac, but no such option is visible in Access iPad app.
    I suspect that this is why I can't see my Mac from the iPad but can't see any way to bind Access to my Business account.
    Can anyone please point me in the right direction on this?
  2. NickD15

    NickD15 Bit poster

    Nazeemabanu@P likes this.
  3. Nazeemabanu@P

    Nazeemabanu@P Moderator

    Hello, Please try the steps mentioned in this link - and let us know if you face any difficulties to assist you further. thanks
    NickD15 likes this.

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