Can I re-download Parallels to new iMac?

Discussion in 'Parallels Access and Parallels Desktop for Mac' started by JohnP5, May 31, 2019.

  1. JohnP5

    JohnP5 Bit Poster

    Messages:
    8
    The iMac I installed parallels on, failed. Can I re-download anew to my new iMac?
     
  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,361
    Hi JohnP5, Please let us know the product you want to re download.
     
  3. JohnP5

    JohnP5 Bit Poster

    Messages:
    8
    I want to have Parallels Desktop again on my Mac, for the occasions when I have to launch Windows 10. Thanks!
     
  4. KebhaK@Parallels

    KebhaK@Parallels Staff Member

    Messages:
    123
    If you are trying to download and install Parallels Desktop 11 again please use this link. After installing you should be able to able to activate it successfully on a new Mac by using your license key.
     
  5. JohnP5

    JohnP5 Bit Poster

    Messages:
    8
    Thanks, downloaded. However, the activate key is greyed out. As I don't want to upgrade to "Pro", I did not click that option. Please advise, thanks.
     
  6. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,891
    Could you please provide us with the screenshot of greyed out activation window?
     
  7. JohnP5

    JohnP5 Bit Poster

    Messages:
    8
    here
     

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