Can not enter my Account, Email Address no longer exists

Discussion in 'Account and Subscription Management' started by HermannC1, Sep 12, 2019.

  1. HermannC1

    HermannC1 Bit Poster

    Messages:
    3
    My Email address no longer exists and I would like to enter a new one. This is not possible since
    the old address gets a mail for the confirmation to enter my account. :(
     
    HermannC1, Sep 12, 2019
    #1
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Hey, please provide us with your old email and new one, we will transfer your licenses to your new email.
     
    Maria@Parallels, Sep 12, 2019
    #2
  3. SergeyA3

    SergeyA3 Bit Poster

    Messages:
    2
    I have the same issue. Can you help me?
     
    SergeyA3, Oct 28, 2019
    #3
  4. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Hi, we need your old email and the new one. Please send it via the private message.
     
    Maria@Parallels, Nov 12, 2019
    #4
  5. SergeyA3

    SergeyA3 Bit Poster

    Messages:
    2
    Maria, I cannot contact you nor post a new thread on this forum. It seems I have not enough rights?
     
    SergeyA3, Nov 13, 2019
    #5
  6. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Sorry my bad, I've just sent you a pm, please check your inbox.
     
    Maria@Parallels, Nov 13, 2019
    #6

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