Thanks for your response.
I was asked to provide a invoice for my license, but it is a bit more complicated, including several upgrades.
Tried to explain it here:
'I bought Parallels 11 through Stacksocial (Order #: 4538641) on 03.08.2016 (license: Q0NZRA-1P3H86-7G5BH5-VZA4KK-HFF0EP)
On 18.08.2016 I received a notification by Parallels that I purchased during the Tech Guarantee program, and I was eligible for a free update to V12.
In the email I was prvovided with a new serialnummer: B5XD5C-47W1BX-****.
I hope that this is enough info.'
I also wanted to attach screenshots of muy order- confirmation but I could not figure out how to do it witin this forum.
Can you tell me if you still need it and how it can be done please?
Thanks in advance.
Last edited by a moderator: Feb 27, 2020