Can not enter my Account - Old Email Address no longer exists

Hello, We've changed your account email address to ar.***lic@w**.de
Please check and let us know how does it work for you.

 

I have the same issue as well. I really need help too.

 

Hello, please provide us with more details.
(with your email addresses for example)

 

Same problem here old email ker**@**ng.de
The system tries to send a email to the old address and not to the new one. How can I get in touch with you?

 

I've just sent a pm to you, please check your inbox and reply.

 

Same issue here.
I cannot log into Parallels web site. I enter my username (email address) and password, get to the screen where it says it sent a confirmation email to my email address so I can authorize the browser. However, I never get the email (not in Junk / Spam folders either), so I cannot access my account on the web site. Plus, because I can't log in, I can't submit a support ticket from the website. How do I fix? The account is not under this personal email address but my work one , which obviously I don't want to paste in a public forum.

 

Hello, we've made some changes with your Parallels account warp***r@gmail.com
Please try again and let us know how does it work for you.

 

Hi as mentioned in my post, this was not against my personal gmail account (which has always worked) but rather against my work email address.

 

Could you please provide us with your work email address?

 

How do I send you the email address via non-public forum?

 

Please just reply on my PM

 

Hi, I cannot access my old email, tried to change to @gmail.com. I need help. Thanks.