Cancellation subscription, no access to email address

Discussion in 'Account and Subscription Management' started by ThibaudH, Sep 15, 2023.

  1. ThibaudH

    ThibaudH Bit poster

    Messages:
    3
    Hello,
    I was actively working at a company, where we installed Parallels Desktop. I paid for it with my personal credit card, but linked it to my professional email-address. Because I am no longer working at the company, I don't have access to this email-address and I can not cancel the subscription.

    Please advise on canceling the parallels subscription.

    Kind regards.
     
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    456
    Hello
    Thank you for the provided feedback.
    We have sent you a private message, please check it and provide us with the requested information.
    Best regards!
     
  3. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    456
    Hello,
    Thank you for the provided information.

    Please note that we have initiated a refund for your purchase.
    Please check for inbox for more details
    thanks
     

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