Cancelling subscription issue

Discussion in 'Licensing and Activation' started by OthmaneS1, Dec 30, 2025 at 1:00 PM.

  1. OthmaneS1

    OthmaneS1

    Messages:
    1
    Hello everyone,

    I'm trying to cancel my subscription for Parallels desktop on Mac but as of January I have stopped using Mac. The issue now becomes trying to cancel my subscription since there is absolutely no customer support email that I can find and for some reason, the email that I used to register my account with can't find the license that I bought saying that its registered in a different account. The only issue is there isn't another account. I have told my bank to halt any payments and block them until the issue is resolved as I have been trying to get this cancelled for weeks. How can I get someone from parallels to see this so that I can finally cancel it. Thank you.
     

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