Cannot activate Parallels after moving to a new Mac

Discussion in 'Installation and Configuration' started by OlenaA, Dec 15, 2021.

  1. OlenaA

    OlenaA Bit Poster

    Messages:
    2
    Hi,
    Could you help me please. I had Parallels installed on my old Mac laptop and I have to move it to a new one. I have uninstalled Parallels from the old Mac, rebooted it and installed it on the new Mac. When I try to activate Parallels on the new Mac with the license number which I have I'm getting an error saying "Please verify that you entered the license let correctly, contact your administrator".
    What should I do to activate it?
    Thanks
     
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hello,
    Could you share your license key via the private message please?
     
  3. OlenaA

    OlenaA Bit Poster

    Messages:
    2
    Hi Maria, could you please send me a private message first so I can reply to it? I cannot find the option for private message anywhere
     
  4. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,039
    Hi, we have sent a private message. Please reply us back.
     

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