Cannot change invalid email address. Please help

Discussion in 'Account and Subscription Management' started by DavidD51, Aug 3, 2021.

  1. DavidD51


    I just purchased Parallels for Mac, and accidentally typed my email address in wrong when setting up the account. Now, I cannot change my email address because to do so I am prompted to follow instructions for "Web Browser Verification" that is being sent to the invalid email address that cannot be retrieved. I have tried Chat support, Email support and Phone support but no response or answers yet. I am posting this request from an old parallels account username.
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

    Hello, please provide us with you old and new email address via the private message?

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