Cannot delete account because "password is invalid"

Discussion in 'General Questions' started by LuciaC, Sep 10, 2020.

  1. LuciaC

    LuciaC Bit Poster

    Messages:
    1
    Hi,
    For the last half hour I've been trying to delete my account. I've logged in, clicked on the delete account button, enter my password (there was no problem with it when logging in) and have received the same "Invalid password" message over and over.
    How can the password be wrong if I've managed to log in? I feel like this is a trap to get people to quit and never delete their accounts.
    Can someone help me, please?
     
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hello, please provide us with your Parallels account email address, we will remove it for you.
     

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