Cannot drag-drop or copy paste from OSX Photos.app to Parallels Dekstop

Discussion in 'Windows Virtual Machine' started by SanderV1, Nov 25, 2015.

  1. SanderV1

    SanderV1 Bit poster

    Messages:
    2
    Hello,

    Before El Capitan I was able to drag and drop photos out of iPhoto. Since Photos.app is default, I cannot drag and drop or copy paste photos from photos.app OSX to Windows. I've tried both Parallels desktop 10 & 11 and Windows 7 and 8.

    Is it possible to fix this issue? The
     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hello Sander, Please reinstall Parallels Tools as suggested in this article. If the issue persists, Please try this article to fix the issue.
     
  3. SanderV1

    SanderV1 Bit poster

    Messages:
    2
    Hello Paul Chris,

    I've tried it but without luck. I thought it was working, because I could reproduce the problem on my own Mac, it only works when all checkmarks are marked that are in the settings panel of parallels.

    After trying on the Mac where the problem was, the problem still occurs.
    I've the latest version installed of Parallels Desktop for Mac 11.
    Tried both windows 7 and windows 10.

    Enabled the following options:
    Share Mac
    All Disks
    Share Mac User folders with windows
    Shared Cloud
    SmartMount
    Share Windows
    - Shortcuts
    - Share OndeDrive
    Copy Paste
    - Share mac clipboard
    -preserve text formatting

    Copy paste isn't working on photos.app (the new iPhoto) files.
    Copy paste is working on normal regular files from finder.

    When copying a photo to the finder and then to parallels desktop, it works.

    So it looks like parallels desktop can't handle photos.app
     
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Since we need to investigate deeper, please email us the issue description along with the screenshot to cs(at)parallels(.)com, so we can check it for you.
     

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