Cannot get accesss to my Mac

Discussion in 'Accessing your Mac' started by ChristophH1, Dec 7, 2016.

  1. ChristophH1

    ChristophH1

    Messages:
    1
    First of all, the access in general on my iPad to my iMac works.

    Now I try to access my imac via webbrowser on another macbook
    This does not work.

    In the interface I can see the iMac.
    Clicking it, leads to the next page, where I enter the password of my iMac - user - account in the first (browser) interface (a popup window), and it is accepted (as it is correct)
    Now i get to the macOS login screen (and not already into my account, as it is to be seen in some videos).
    Here I am requested to type the password again (as usual, but unlike the mentioned videos, where this login screen does not appear).
    I do so, but don`t get in. The iMac login screen rejects my access, as if the password is typed wrong (what is not)
    I type correctly
    I use the correct password
    I tried and used safari, chrome, opera and firefox
    macOS sierra 10.12.1 on both machines
    on the iMac installed is (the latest) ParallelsAccess 3.1.5 build 31304
    The charset in all browsers is set to utf-8
    The access by ipad works without any problem.
    Where is my fault? What can I do? Any ideas or help?
    best regards,
    Christoph
     
    Last edited: Dec 7, 2016
  2. PaulChris@Parallels

    PaulChris@Parallels Product Expert Parallels Support

    Messages:
    3,141
    Hi, please be informed that Parallels Access - 3.1.6 (31326) was released and for added security, device confirmation is required before connecting to a remote computer for the first time. Please update Parallels Access to the latest build on both iMac and the remote device.
     

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