Cannot Install Update 11.1.3-32521

Discussion in 'General Questions' started by RickK1, Mar 13, 2016.

  1. RickK1

    RickK1 Member

    Messages:
    23
    Whenever I now launch Parallels Desktop 11, I get an update window indicating that Parallels Desktop 11.1.3-32521 is now available (I currently have 11.1.2-32408). When I click on the 'Install Update' button, nothing happens, and Parallels effectively terminates. When I click 'Remind Me Later", Parallels launches fine.
     
    RickK1, Mar 13, 2016
    #1
  2. Sylvester@Parallels

    Sylvester@Parallels Parallels Support

    Messages:
    369
    Hello RickK1,
    Please follow this article which should help you update Parallels Desktop!
     
    Sylvester@Parallels, Mar 13, 2016
    #2
  3. RickK1

    RickK1 Member

    Messages:
    23
    That did the trick - Thanks, Sylvester!
     
    RickK1, Mar 14, 2016
    #3
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    You're welcome! Feel free to reach out anytime. We are here to help! Thanks!
     
    PaulChristopher@Parallels, Mar 14, 2016
    #4

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