Cannot login to console ver 14.1 RAS

Discussion in 'Parallels Remote Application Server' started by gotwebpages, Feb 13, 2016.

  1. gotwebpages

    gotwebpages Bit poster

    Messages:
    3
    I rarely login to my console. I tried to login today to do the upgrade and received an error of the user is not allowed to connect to the Parr... 2x App Server. Please contact the administrator to add to the administrators list.

    I am the only one that has ever logged in with my account or the admin account. Neither will work. Is there a way to determine what account is able to login or add my account?

    At this point I just need a way to get in to the console.

    Thanks

    Erik
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,120
    Hey, please try this KB and let us know if it doesn't help you.
     

Share This Page