Cannot save Excel for Mac 2016 files to VM

Discussion in 'Windows Guest OS Discussion' started by ShaneO2, May 31, 2020.

  1. HahnL

    HahnL Bit Poster

    Messages:
    5
    Hi Maria, appreciate if you could advise if the Parallels team was able to replicate the issue at the very least? Thanks.
     
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

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    8,694
    To be honest, I've tried to reproduced this issue on my test environments and wasn't able to do it.
    Did you try these steps?
     
  3. HahnL

    HahnL Bit Poster

    Messages:
    5
    Just tried the steps you've asked, same issue after the re-install of Parallel Tools.
     
  4. HahnL

    HahnL Bit Poster

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    5
    Tried also with Parallels 16.1.0 (48950), issue still persist. Appreciate if this can be looked into as a priority?
     
  5. Jacobl8

    Jacobl8

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    1
    I cannot get exel 16 on my mac side to save as is with tools installed
     
  6. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hello, could you provide us with a bit more information of the issue please? Did you try to save Windows file on the Mac side?
     
  7. OndrejK1

    OndrejK1 Bit Poster

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    1
    Having the same issue. Parallels needs to come up with a solution pls!!!
     
  8. MelvinaN

    MelvinaN Bit Poster

    Messages:
    17
    Is it specifically an Excel issue or in PD? I am able to create a Word document and save it in the VM folders. The tech who did a remote session even disabled Avast to see if it was creating the issue, but it persisted. If I try to create a file and save it as a standard Excel format, .xls, .xlxs, .xlsm etc, it gives me that message. if I try to save as a Comm
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  9. Maria@Parallels

    Maria@Parallels Kilo Poster

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    8,694
    Hi, if the issue still there could you check the same behavior with the latest Parallels Desktop build 16.1.3 and share any results with us please?
     
  10. RayJ2

    RayJ2 Bit Poster

    Messages:
    2
    I tested this again with the new PD 16.1.3 and it resulted in the same problem. I get the attached error message "cannot access the file '/Volumes/'
    The share settings are set to allow sharing between both windows and mac in the PD preferences, including executables.
    While the file does not save, it does create a new empty folder in the windows save location that is of the same name as the attempted "save as" file name with an addition extension of ".sb-and a random string of alphanumeric characters"

    This was not a problem for me in version 14 of Parallels Desktop. It's been a bug since I renewed w

    Mac OS 10.13.6
    PD 16.1.3
    Excel 365 version 16.43
     

    Attached Files:

  11. GrzegorzC1

    GrzegorzC1

    Messages:
    1
    Hi,
    That Anybody solved this problem? I have the same issue with excel and paralle.
    I use PD 15
    Windows 10
    Mac OS 11.4 but I have this problem with elier versions too.
    Thanks for help.
     
  12. PraetorS

    PraetorS Bit Poster

    Messages:
    2
    Hi, I have this problem too.
    PD 16.5.0 (49183)
    macOS Big Sur 11.4
    Windows 10 Pro 20H2 (19042.1052)
    The problem is when I save the XLSX file e. g. to C:\Users\MyUser\
    For special folders e. g. C:\Users\MyUser\Documents\ it behaves differently.
     

    Attached Files:

  13. DoniK

    DoniK Kilo Poster

    Messages:
    119
    Problem persists with latest PD 17.1.1, Excel 16.57, macOS 11.6.3
    No problem on initial save, the issue is on subsequent saves. In my screenshot below, you can see the original file, the ~temp working version, and lastly a folder that gets created when Excel tries and fails to save over the existing. As others have said, Word doesn't have this problem.
     

    Attached Files:

  14. DonaldL5

    DonaldL5

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    1
    This is true for me as well. I need a fix ASAP.

    MacBook Pro 14-inch 2021, Apple M1 Pro
    Windows 11 ARM
    Parallels Desktop 17.1.1 (51537)
     
  15. lindap2

    lindap2

    Messages:
    3
    The share settings are set to allow sharing between both windows and mac in the PD preferences, including executables.
    While the file does not save, it does create a new empty folder in the windows save location that is of the same name as the attempted "save as" file name with an addition extension of ".sb-and a random string of alphanumeric characters"
     
    JohnS112 likes this.
  16. JohnS112

    JohnS112 Bit Poster

    Messages:
    1
    Exact same problem here. 6 month old MB Pro.
    OS 11.6.4
    PD Business Edition Version 17.1.1 (51537)
    Latest versions of all Office products for Mac
    Word and Powerpoint save fine to the Windows location.
    Excel gives the error - "Microsoft Excel cannot access the file '/Volumes/[C] Windows 10/clients/69712200.MACTF'. There are several possible reasons:

    Screen Shot 2022-03-11 at 5.30.04 PM.png
     
    Sulaiman1 likes this.
  17. Sulaiman1

    Sulaiman1

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    1
    I have the same issue, was there any solution to it ?
    I am having the same issue, did not find any work around to it ? where you able to resolve it ?
     
  18. SimoneT2

    SimoneT2 Bit Poster

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    4
    so... no solution for this problem, years after it was first reported?
     

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