Cannot uninstall Parallels 11 on MacOSX

Discussion in 'Installation and Configuration of Parallels Desktop' started by SophieL1, May 6, 2016.

  1. SophieL1

    SophieL1 Bit poster

    Messages:
    1
    Hi,

    I followed the kb http://kb.parallels.com/en/112189 for uninstalling but the .dmg they referred me to only displayed an Install option. Screen shots attached.
    This is on OSX 10.11.4 running Parallels 11.
    The DMG is ParallelsDesktop-11.2.0-32581.dmg
    How could I uninstall this application?

    Kind regards, Sophie.
     

    Attached Files:

    SophieL1, May 6, 2016
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,111
    Hi SophieL1, Please shut down your virtual machine and quit Parallels Desktop and open your Applications folder and drag the Parallels Desktop icon into the Trash and then empty the Trash and Reboot your Mac to check whether it is un-installed successfully or not.
     
    PaulChristopher@Parallels, May 6, 2016
    #2

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