Can't access published apps

Discussion in 'Parallels Remote Application Server' started by ulises.sasovsky, May 27, 2008.

  1. Hi, I need some help publishing apps in the following scenario:

    Internet --> Firewall --> Terminal Server

    I have successfully configured the Web server (I can access the web page and see all published applications available). Nonetheless, when I click on an icon and ask to "open", the app shows the following error:
    "The client could not establish a connection to the remote computer".
    I've tried all three connection methos, to no avail.

    Thanks in advance,

    Ulises
     
  2. Tom Haskell

    Tom Haskell Guest

    Hi,
    Check whether you can remote desktop the server.


    Tom
     
  3. jesse.mirza

    jesse.mirza Guest

    Hi Tom,

    I Had the same problem you should check this;

    Is your farm configured right ?

    does your DNS resolve the fram / server

    Cheers,

    Jesse Mirza
     
  4. Thank you for your replies. Tom, I can connect through Remote Desktop with no issue (but shouldn't it tunnel all traffic through SSL or HTTP anyway?). Jesse, externally my DNS resolves to our public IP address, internally it resolves to the private IP address of the TS.
    Thanks again,
    Ulises
     
  5. Tom Haskell

    Tom Haskell Guest

    Hi,
    I suppose you have already tried logging 2X Client with the Administrator?

    Tom
     
  6. Hi Tom, just tried, but with the same result... I've been trying different configurations, but I still can't get it to work. This is the current setup at the firewall:
    -Enabled HTTP, RDP and HTTPS at the firewall's public interface (ISA Server)
    -Redirected HTTP, RDP and HTTPS to the internal IP of 2XApplicationServer (the same server is the Terminal Server)

    Thanks for your time,

    Ulises
     

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