Can't activate my old 11 version

Discussion in 'Licensing and Activation' started by MichaelG87, Jun 27, 2024.

  1. MichaelG87

    MichaelG87

    Messages:
    1
    Got a older 2009 Mac out that I haven't used in a long time and decided to use it again. I have 4 licenses for different versions of parallels the last being 11.

    I installed a new Mac OS version (High Sierra) and reinstalled my parallels 11 (from download) but it won't activate. I can login into my account and see my 4 licenses but when I try to activate it tells me of a issue and then directs me to a link to try and then I put in my license and it tells me it is already registered.
    no idea how to fix.

    I was trying to contact support but I have to use X(twitter) or Google to ask a support question. Not a big fan of using those.

    any ideas??
     
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    552
    Hello,
    Thank you for reaching out.
    We have sent you a private message, please check it and follow the instructions.
    Let us know if it helps
    Thanks
    Best regards!
     

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