Can't activate trial...

Discussion in 'Installation and Configuration of Parallels Desktop' started by michaelg8, Nov 6, 2015.

  1. michaelg8

    michaelg8 Bit poster

    Messages:
    1
    I've downloaded the trial of Parallels 11 but when I try to start it it tells me that my computer must be online in order to activate it...but my computer IS on line...obviously as I am posting this...I am running El Capitan...any ideas as to what the problem may be?
     
    michaelg8, Nov 6, 2015
    #1
  2. ManojK@Parallels

    ManojK@Parallels Parallels Support

    Messages:
    308
    Please make sure that Firewall is turned off on your Mac as well as try to activate the trial by connecting to a different network. Let us know if the issue persists.
     
    ManojK@Parallels, Nov 6, 2015
    #2
  3. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hi, please refer to this article to fix a trial activation for Parallels Desktop 11 for Mac.
     
    PaulChristopher@Parallels, Nov 7, 2015
    #3

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