Can't create \Mac\Home\Documents because it already exists

Discussion in 'General Questions' started by TNoel, May 30, 2020.

  1. TNoel

    TNoel Bit Poster

    Messages:
    3
    Hi,

    I am trying to install a software (Ninja Trader) in a newly installed Parallels Versión 15.1.42 in a brand new Mac (Catalina 10.15.5) and I receive this error message: "It's impossible to create the \\Mac\Home\Documents directory because it already exists a file with this name. Change the file name, or remove it and click on Retry"

    Thx for your help
     
  2. TNoel

    TNoel Bit Poster

    Messages:
    3
    Solved, It was because of the dropbox backup system, I suspended the Documents backup>Installed the software> Enabled the backup and everything is OK now
     
  3. JamesG26

    JamesG26 Bit Poster

    Messages:
    3
    I wonder why the backup affects this.
     
  4. TNoel

    TNoel Bit Poster

    Messages:
    3
    The backup function save the download, desktop and documents files and move them form the hard drive to the cloud (as the iCloud backup does too). It seams that Parallels doens't find this new file once moved to the cloud
     
  5. JamesG26

    JamesG26 Bit Poster

    Messages:
    3
    I agree, it seems that the problems are really in the absence of a file in the cloud. Thank you very much for the answer. I will navigate here after your advice.
     
  6. BilleyF

    BilleyF Bit Poster

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    3
    Thanks, thats helped.
     
  7. ArunaD

    ArunaD Bit Poster

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    1
    Thank you for the solution. I had the same problem.
     
    Last edited by a moderator: Nov 27, 2020

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