Can't install Parallels 10 with legacy license

Discussion in 'Installation and Configuration' started by SergioF2, Apr 9, 2019.

  1. SergioF2

    SergioF2 Bit Poster

    Messages:
    4
    I have an old Parallels 10 desktop for Mac that I would like to install on a OSX 10.7.5 Mac that I have. I have changed the PC with the same HD and now the Parallels need to be reinstalled. When I attempt to install it and enter my license number I get a popup window saying "Unable to confirm the product license. You have reached the maximum number of activations available for your activation key."
    I have seen a similar post and I have executed the command <><> prlsrvctl activate-license-online <><> inside the Terminal window, but I have ahain the message.
    I ask you to reset my Parallels Desktop key for me if is possible!
    Thank you.
     
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hi, your key has been reset, please try to activate it again and check the issue.
     
  3. SergioF2

    SergioF2 Bit Poster

    Messages:
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    Now it's all OK!!! Thank you!!!
     
  4. MinosS

    MinosS Bit Poster

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    2
    Hello, I am having the same issue, could you please reset mine as well?
     
  5. Maria@Parallels

    Maria@Parallels Kilo Poster

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    Done, please check and provide us with any results.
     
  6. MinosS

    MinosS Bit Poster

    Messages:
    2
    Great, I was able to activate it now, many thanks!!
     
    Maria@Parallels likes this.
  7. MediaL

    MediaL Bit Poster

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    1
    Hello, Could you reset mine as well?
     
  8. Maria@Parallels

    Maria@Parallels Kilo Poster

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    Done, please check
     
  9. Miiichael

    Miiichael Bit Poster

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    Hello! I just recently started using Apple products. Tell me which version will be more convenient for novice users. Thank you in advance.
     
  10. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
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