Can't Install Quicken

Discussion in 'Windows Guest OS Discussion' started by rks, Jul 22, 2009.

  1. rks

    rks

    Messages:
    3
    When I try to install Quicken, I get the initial install screen, I select install then nothing happens. Any ideas?
     
  2. Anupama A

    Anupama A

    Messages:
    286
    Hello,

    Please follow the given kbase article in regards to the issue:

    http://kb.parallels.com/en/4764

    Please let me know the status of the issue.



    Thank You.
    _________
    Anupama
    Parallels Team
     
  3. rks

    rks

    Messages:
    3
    does not work

    this did not work

    home folder was not checked. I checked it, unchecked and no help

    starting to get pissed
     
  4. Anupama A

    Anupama A

    Messages:
    286
    Hello,

    Please follow the steps below in regards to the issue:

    1> Uninstall Parallels Tools and install it again.

    2> Disable the antivirus which you are using.

    3> Now, insert your Quicken CD-ROM. If you are prompted to install Quicken, click No or Cancel.

    4> Click the Start button and select Computer.

    5> Right-click the CD-ROM drive that contains the Quicken program CD and select Explore.

    6> Right-click the install.exe file and select Run as Administrator. (If you are using a downloaded version of Quicken, locate the Quicken download file and right-click this file, and select Run as Administrator) If you receive a warning about unauthorized access, click Allow.

    7> If you are prompted for your Administrator password, enter the password. If you did not establish an Administrator password when you installed Windows Vista, click Continue.

    8> Follow the on-screen prompts to install Quicken.

    9> When prompted to update the program during the installation process, click Update Now to install the latest updates.

    Important Note: If the installation appears to stall, do not cancel the installation or End Task using the Windows Task Manager. Installation may take up to 2 hours to complete depending on the amount of RAM installed and other system configuration settings.

    Please let me know the status of the issue.
     
  5. jwilker

    jwilker

    Messages:
    10
    So can Parallels tools not be installed ever? or was that the last step, install the tools?
     

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