Can't login from a differant PC

Discussion in 'Accessing your PC' started by Larry4, Jul 9, 2017.

  1. Larry4

    Larry4 Bit Poster

    Messages:
    2
    I am new to this and about half way through my trial.
    Android device works fine. Using any pc over the internet it wont take my password. I can see my PC online and ready! I keep entering in the password and still wont login. Please hepl because if I cant use another pc to login--- it's no good for me.
    Thank You
    Larry
     
  2. Larry4

    Larry4 Bit Poster

    Messages:
    2
    Update--Monday morning @7:45 AM
    I again tried the login from my work computer to gain access to the remote computer---- On the login screen there is two options--(1) for my name and (1) that says OTHERS. I have tried to login under both of these and both say Password if incorrect.

    Why can't we login?
    Thank You
    Larry Capture.JPG
     
  3. ArvindS2

    ArvindS2 Bit Poster

    Messages:
    4
    Well, it is a IP address issue, try to login from a different private browser
     
  4. MikeA6

    MikeA6

    Messages:
    3
    Try logging in using the private browsing mode, this might be due to you're trying to login using a different IP.
     
  5. AdamsE

    AdamsE Bit Poster

    Messages:
    1
    is a IP address issue
     
  6. Sathiya@Parallels

    Sathiya@Parallels Staff Member

    Messages:
    674
    Hi Larry4. We had an issue in using Parallels Access through the web browser and it has been fixed now. Please try to access your remote computer now and check if it works.
     
  7. JessS1

    JessS1 Bit Poster

    Messages:
    1
    I am having the same issue...

    let me know if you know any solution.
     
  8. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    2,987
    Hi, please provide us with more details about the issue? Are you using web console? Which browser are you using?
     
  9. loikks

    loikks Bit Poster

    Messages:
    1
    its an ip issue check your ip or try with any vpn.
     
    Last edited by a moderator: May 2, 2019

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