I am new to this and about half way through my trial. Android device works fine. Using any pc over the internet it wont take my password. I can see my PC online and ready! I keep entering in the password and still wont login. Please hepl because if I cant use another pc to login--- it's no good for me. Thank You Larry
Update--Monday morning @7:45 AM I again tried the login from my work computer to gain access to the remote computer---- On the login screen there is two options--(1) for my name and (1) that says OTHERS. I have tried to login under both of these and both say Password if incorrect. Why can't we login? Thank You Larry
Try logging in using the private browsing mode, this might be due to you're trying to login using a different IP.
Hi Larry4. We had an issue in using Parallels Access through the web browser and it has been fixed now. Please try to access your remote computer now and check if it works.
Hi, please provide us with more details about the issue? Are you using web console? Which browser are you using?