Can't redeem student promotion

Discussion in 'Account and Subscription Management' started by AnyaJ1, Jul 9, 2021.

  1. AnyaJ1

    AnyaJ1 Bit poster

    Messages:
    5
    I'm at an American university, and I entered all my information, but it gives this error. I have never purchased it before. Is there anything I could do about it so I can purchase it now? Thanks!
     

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    MichaelS115 likes this.
  2. Eunkyul

    Eunkyul Bit poster

    Messages:
    2
    I have the same problem. please help.
     
  3. MichaelS115

    MichaelS115 Member

    Messages:
    26
    I am also interested in solving the problem. Thank you for your inquiry.
     
  4. DebasmitaM

    DebasmitaM Forum Maven

    Messages:
    1,142
    Hello, you need to use your university student email address for verifying yourself. Please check your eligibility by following this KB article.
     
  5. Mairead

    Mairead Bit poster

    Messages:
    2
    Hello, i signed up to Parallels with my gmail address for the free trial but my university email qualifies for a student account. is there a way i can tie both accounts so i dont lose what i began on my gmail email address?
     
  6. Bhargava

    Bhargava Bit poster

    Messages:
    409
    Hello, we have sent you a personal message, please provide us with your email address over there so that we can check this further. Thanks
     
  7. CarolP2

    CarolP2 Bit poster

    Messages:
    3
    I think a lot of people have this problem.
     
  8. Bhargava

    Bhargava Bit poster

    Messages:
    409
    Hello, we have sent you a personal message, please provide us with your email address over there so that we can check this further. Thanks
     
  9. CarolP2

    CarolP2 Bit poster

    Messages:
    3
    helped you?
     
  10. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    552
    Hello,
    We have replied you in personal message because of sensitive information. Kindly provide us the necessary information requested and we will investigate your request.
    Thanks
     

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