Can't update Parallel Tools or uninstall it

Discussion in 'Windows Virtual Machine' started by CK901, Aug 4, 2011.

  1. CK901

    CK901 Bit poster

    Messages:
    2
    I've upgraded to the latest version of Parallels Desktop for Mac 6 but can't upgrade Parallel Tools.

    1) I tried to uninstall the Tools via the Add/Remove Control Panel but got a "Fatal error during installation" error.

    2) I then tried to manually uninstall the Tools by dragging the "Parallel Tools" folder to the Trash but that didn't work either because I got a "Cannot delete prl_cc.exe: Access is denied" message.

    3) I then deleted the RegEx entries for Tools but that didn't work either.

    Now when I choose "Virtual Machine/Upgrade Parallel Tools", nothing happens.

    Help. Any Suggestions?
     

Share This Page