When I use Capture Area inParallels 19 Pro on Sonoma the toolbox icons appear as a faint image in the background.
Hello. Thank you for the provided information, we have escalated this issue, with the data to our Development Team for further investigation.
This only happens when using the toolbox icon in the menu bar to show the drop-down menu. Using a keyboard shortcut does not give the same result.
Hello, For us to further assist you with the issue that you are facing, kindly provide us with the below information: 1. Collect a technical report by following the steps highlighted in this article, and provide us with provide its 9-digit ID here. 2. Reproduce the issue and create a video recording of the issue following the article https://kb.parallels.com/en/118652 and upload the recorded file via secured file sharing link (provide us with the link). Thank you.
Tech report 445142416 Screen recording at https://www.dropbox.com/scl/fo/w4v7c07q8kbeeazt38g0h/h?rlkey=ohju4mbvo27voyw1dl115qqk1&dl=0
Hello. Thank you for the provided information, we have escalated this issue, with the data to our Development Team for further investigation.
