change subscription

Discussion in 'Account and Subscription Management' started by Mo_2, Oct 30, 2020.

  1. Mo_2

    Mo_2 Bit poster

    Hello Parallells Team,

    somehow I couldn't chancel my subscription during the 14-days trial and the payment got trough.
    I was planning on getting the student version after the trial since I'm a student.
    Im on macOS and got the software through the apple store that is linked with my PayPal.
    Is there a way to change my subscription?
  2. Ajith1

    Ajith1 Parallels Support

    If you have subscribed for Parallels Desktop App Store edition then it is not possible to cancel and get a refund as it is through App Store. You can only cancel future renewal.

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