Everything you could ever possibly want to know about compressor can be found here: http://forum.parallels.com/forum52.html
Are you running Windows in your VM? If so then click right on the Parallels tool icon on the task bar and select "About". The version should match your Parallels version. If it does not, or if it does not exist, you may have a Parallels tools problem. If it is the correct version see if you can launch it in the Tools menu.