Dear Members I read in a previous thread about the common problem that windows 7 has: It says that " cannot access psf home desktop" I already read this post: Please try the steps mentioned below to resolve the issue. 1) Start Parallels Desktop but do not start the virtual machine. 2) Navigate to option 'Configure' and choose option 'Shared Folders' and uncheck the option 'Share Mac OS X folders with Windows' and also uncheck 'Share all Windows disks to Mac OS X' and choose OK. 3) Now you need to do an uninstall and reinstall of Parallel tools. 3A) Remove Parallel Tools from option 'Add & Remove programs' in the Windows Control Panel 3B) Then install Parallel Tools back again from the option 'Virtual machine' on the menu bar of Parallels Desktop. 3C) Once Parallel tools has been installed then you need to restart the virtual machine and the mac. 4) Again start Parallels Desktop but do not start the virtual machine and navigate to option 'Configure' and choose Smart mount and check the option 'Enabled' and choose OK. Now start the virtual machine and check the status of the issue. Thanking you and assuring you of our best services at all times. I did everything, but I cannot see the smart mount option in the windows 7 virtual machine. I read in the help section that smart mount appears when parallel; tools is installed on the virtual machine, which is the case. I cannot use Windows 7 in parallel desktop and I don't want to use Windows XP, neither Vista. Your support would be appreciated. DrO
