Continue to use old version (19) after canceling subscription

Discussion in 'General Questions' started by Parallels User, Dec 1, 2024.

  1. Hello,

    I had a Paralles Desktop subscription for a few years. I cancled the subscription early this year. I thought I cloud use the old version. But I cannot activate the old version. Is this not possible?
     
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    643
    Hello,

    Thank you for reaching out.

    Which version you wish to use and activate?

    Please share screenshot of any error message.

    Thanks
     
  3. I want to activate Parallels Desktop v19, as this was the last version that i had with my subscription. But I cant even find any references in my account to it.
     
  4. TillH2

    TillH2 Bit poster

    Messages:
    1
    Unfortunately, I got the accounts mixed up. However, it now says that my license has expired.
    Which brings us back to the initial question. Is it possible to use the old version despite the expired subscription? At least it is not possible for me.
     
  5. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    643
    Hello,

    Please provide your invoice number so that we can verify your account.

    Thanks
     
  6. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    643
    Hello,

    You will not be able to use the license once it's expired.

    Thanks
     

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